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A major credit card is required to confirm a reservation. The sum of your balance will be charged at 10:30 am the day of check-in, with the credit card that is on file. We accept Visa, MasterCard, American Express, Discover, Travelers Checks, and Cash. Payments cannot be split for rooms. We are unable to take multiple credit cards for one room.
Room rates are based upon standard occupancy and do not include Washoe County room tax (13.5%), unless otherwise noted.
Rates are subject to increase without notice, including holidays.
Cancellations and/or changes made outside of 72 hours will be refunded in full. Cancellations and/or changes made inside of 72 hours or failure to show up for a confirmed reservation will result in a charge equivalent to a one (1) night stay, per room.
Check-in is between the hours of 3:00pm and 11:00pm only. Guest must call in advance for other arrangements.
Check-out is at 11:00am. Check-ins before 3:00pm and late check-outs after 11:00am are subject to availability and will be assessed a fee of up to 100% of the nightly rate.
You are responsible for any and all property which is damaged, destroyed or removed by you, your family, your guests or any other visitors or occupants during the rental period. If repair or replacement of any items is required, you shall reimburse Red Hawk Golf and Resort for the cost of such repairs and/or replacement minimum of $125.00.
If excessive cleaning is required to return your room to its original condition prior to your arrival, a minimum fee of $50.00 will automatically be added to your bill each day excessive cleaning is required. “Excessive cleaning” includes anything above and beyond standard room turn over practices (including: reasonable trash removal, fresh linen and amenity replacement, hard surface cleaning and disinfecting).
Villa keys are to be returned to the Front Desk upon check-out. Failure to return keys will result in a replacement fee of
$75.00 per unreturned key. Standard key(s) issued upon check-in, two (2). For all check-outs before Front Desk hours:
8am-5pm (Monday-Sunday) please make prior arrangements with the Front Desk.
In no case may the total room occupancy exceed the maximum (”Maximum Occupancy”) determined by The Resort.
are all persons occupying the room, including adults and children, excluding infants under the age of two (2). Large gatherings exceeding the maximum occupancy are prohibited. If the number of guests exceeds the maximum occupancy, an additional room charge of $10 per person, per day will automatically be added to your bill.
No children under the age of 18 may rent or occupy a room without a parent or legal guardian. Children under the age 13 may not be left in the room unattended.
Smoking is not permitted inside any guest suites or parlors. If smoke extraction is required, a minimum fee of 100% the nightly rate will automatically be added to your bill.
Only registered service animals are allowed in our facilities. All other pets are prohibited.
Barbecues are not allowed inside the Villas or out on the patio area.
Housekeeping service is provided daily between the hours of 9:00am and 11:30am. If you refuse service, housekeeping will return the following day. Daily services include: Making bed, replacing towels and amenities as necessary and removing trash in waste baskets. Other services are available upon request and are subject to a $25 service fee per day.
Front Desk Phone: 775.626.6000
Front Desk Email: firstname.lastname@example.org